TRIMSBAZAR.COM – International Shipping policy
Trims Bazar ("we" and "us") is the operator of (https://www.trimsbazar.com) ("Website"). By placing an order through our website user will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
1. General
We at Trims Bazar., if we will not be able to fulfill all your items at time of purchase. In this instance we will contact you about whether you would prefer to wait restocking and dispatch of item or if you would prefer for us to process a refund for that item.
2. Shipping Costs
We levy fixed Shipping costs as per following slab:
Orders over 5000 $ contact us under bulk and international shipping, we would offer our customer better price and freight charges.
3. Returns
We at Trims Bazar take extreme care to inspect and send consignment, having said that we do not accept returns, but we would like to hear your concern and try to resolve matter in best of interest of both of us.
4. Delivery Terms
4.1 Dispatch Time and Transit time
Orders are usually dispatched within 2 business days of payment of order; generally, orders shipped internationally are in transit for 7 days –21 days. This varies greatly depending on the delivery address.
4.2 Change of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
4.3 P.O. Box Shipping
Trims bazar will ship to P.O. Box addresses using postal services only. We are unable to offer couriers services to these locations.
4.4 Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
5. Track Your Order
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
6. Parcels Damaged In Transit
If you find a parcel is damaged in-transit get in touch with our customer service. For next steps.
7.2 Import Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and trims bazar encourage you to be aware of these potential costs before placing an order with us.
8. Cancellations
We do not accept cancellation at any point of time
9. Insurance
Parcels are insured for loss and damage up to the value as stated by the courier.
9.1 Process for parcel damaged in-transit
We will process a refund or replacement as soon as the courier carrier has completed their investigation into the claim in our favor.
9.2 Process for parcel lost in-transit
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.
10. Customer service
For all customer service enquiries, please submit an enquiry at sales@trimsbazar.com
